Shipping & Delivery Orders will drop-ship directly from the manufacturer via truck shipment to designated address or port. Upgrade shipping service to include a lift gift gate. With lift gate, shipper will take the items off the truck and deliver onto a loading dock or inside a first floor door. Client must transfer items from loading dock to the designated rooms unless White Glove Service is added as an upgrade to this order. If White Glove Service is not purchased, Spa Development International is not liable for any damages that may occur during storage, set up, or delivery. Verify all billing & shipping information for accuracy. Verify all quantities, colors and options. Order inaccuracies are the responsibility of purchaser. Returns & Replacements Spa Development International must be notified in writing within 30 days of receiving the order. There will be a 30% re-stocking fee charged for returns. Credit will be applied to the customer’s account. Some Manufacturer’s excluded. No returns after 90 days. No returns on custom orders. Cancellation Policy Once an order is placed and or deposits has been received; order can not be canceled. Terms & Conditions 1. Customer must inspect shipment and notify Spa Development International (SDI) in writing of any damages within one week of delivery. 2. Onsite set-up not included unless purchased. 3. Warranty provided by product manufacturer. SDI is not responsible for any losses incurred. 4. Manufacturers of equipment & furniture items can have a min. lead time of 6-12 weeks from receipt of deposit. 5. Prices subject to change after 30 days. Pricing shown is based on the entire order. 6. No returns on custom items. Other items must be returned within 30 days and will be charged a 30% restocking fee. Return shipping is client’s responsibility. 7. Past due invoices will be charged a late fee of 3% per month. Any collection fees will be billed to the client. * pricing is subject to change without notice.* Become a Preferred SDI Customer To set up your Preferred Customer Discount, contact our sales department at 602-677-8507 International Orders Spa Development International can process international orders. Please contact us directly by phone 602-677-8507 or by email [email protected] for more information. Large International orders must be shipped to a US freight forwarder or other US location. Payment for international orders must be made by check, credit card, or wire transfer prior to order shipping. All prices quoted are in US Dollars. International customers are responsible for any duty, tax or tariff imposed by the destination country. Payment Methods We accept payment by check, wire transfer, or by VISA, MasterCard and American Express credit cards. Qualified customers may open a net terms account by completing and faxing our net terms application to 888-466-7191 for review by our Accounting Department. Payment terms for net terms accounts is Net 30 Days. All late invoices will be charged a 3% late fee per month late. Lead Times The availability of our products is based on our manufacturers’ current production lead times. For items in stock, we will normally ship your order within 1 working day after we receive an order. *Most facial tables and massage tables are custom made. Lead times can range from 2-8 weeks. Deposits Some orders may require a deposit. Once we receive your order we will notify you of the lead time and if a deposit is required. If a deposit is required, payment will need to be received prior to processing the order with the remaining balance to be received prior to the order shipping. Sales Tax & International Duties Sales tax may be charged to your order. International customers are responsible for any duty, tax or tariff imposed by the destination country. Liability Spa Development International assumes no control over the use of products sold. We are not liable for any loss, damage or expenses of any kind arising out of the use or inability to use our products. Please review your order for accuracy. PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.


Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Spa Development International. The collective work includes works that are licensed to Spa Development International. Copyright 2003, Spa Development International ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Spa Development International or purchasing Spa Development International products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Spa Development International or to purchase Spa Development International products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Spa Development International. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


Trademarks
All trademarks, service marks and trade names of Spa Development International used in the site are trademarks or registered trademarks of Spa Development International


Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Spa Development International disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Spa Development International does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Spa Development International does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.


Limitation of Liability
Spa Development International shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Spa Development International has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Typographical Errors
In the event that a Spa Development International product is mistakenly listed at an incorrect price, Spa Development International reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Spa Development International reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Spa Development International shall issue a credit to your credit card account in the amount of the incorrect price.


Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Spa Development International without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Notice
Spa Development International may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Spa Development International.


Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Spa Development International products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Spa Development International products) must be commenced within one (1) year after the claim or cause of action arises. Spa Development International's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Spa Development International may assign its rights and duties under this Agreement to any party at any time without notice to you.


Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Spa Development International or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Participation Disclaimer
Spa Development International does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Spa Development International is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Spa Development International reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Spa Development International in its sole discretion.


Indemnification
You agree to indemnify, defend, and hold harmless Spa Development International, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Third-Party Links
In an attempt to provide increased value to our visitors, Spa Development International may link to sites operated by third parties. However, even if the third party is affiliated with Spa Development International, Spa Development International has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Spa Development International. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Spa Development International seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).